Welcome to SoulShine Studios. Our community welcomes EVERYBODY.
We believe in the power of clear communication. For us to serve you better, it’s important that we agree on the following policies. Please read them carefully.
Schedule, teacher and prices of classes, memberships and/or products are subject to change without notice. Please always check our website for our most current offers.
Your privacy is very important to us. Any personal information you choose to give us will only be used to help us provide you with high-quality services, products, and support. We will never share your personal or financial information with any other party.
We believe coming to class is a form of self-care. With teacher permission, children ages 12 and up are welcome in adult classes.
Payment for classes is always due at the time service is rendered. We will not hold checks or accept postdated checks.
The auto-draft contract is for a 12-month commitment. Thirty (30) days’ notice is required to cancel. Otherwise, the recurring auto-billing contract will continue indefinitely. Please email info@soulshinestudios.com to provide the official 30-day notice.
Your bank account, debit card, or credit card used at the point of purchase will be auto-drafted each month on the same calendar date as the original purchase date.
(For example, if you purchase on the 1st, your account will be drafted automatically each month on the 1st.)
Prepaid classes and absences from classes are non-refundable. Class passes are non-refundable, non-extendable, and non-transferable to other persons. They are subject to time limits and are honored only until their expiration date.
Gift cards are not refundable.
Membership automatic payments are not refundable. Memberships are non-transferable to another person.
If you would like to cancel a workshop registration, please email the studio at least 5 days in advance. Cancellation requests with less than 5 days’ notice will not be credited unless we can fill your space. Any cancellation refund will be credited to your SoulShine account (usable toward any purchase). No cash refunds.
In an effort to keep everyone safe in inclement weather, it may be necessary to close the studio. Please consult Facebook, the online scheduler announcement bar, and your email for weather-related cancellations.
We encourage you to try on clothing before purchasing. You can receive full credit to your SoulShine account if you return an item within 7 days. Tags must be attached, and clothing must show no signs of wear. No refunds.
SoulShine Studios will not be responsible for lost or stolen items. Please refrain from bringing valuables into the studio. The studio provides a Lost and Found basket for items students may leave behind. On the first day of each month, these items will be donated.
SoulShine Studios will not be responsible for lost or stolen items.
Please refrain from bringing valuables into the studio.
The studio provides a Lost and Found basket for items students may leave behind. On the first day of each month these items will be donated.
We recommend that you arrive 15 minutes before any class starts.
Thank you for honoring our studio policies!